Digitalization of Higher Education Delivery Processes and the Effectiveness of State University in Cameroon
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Research Parks Publishing LLC
Abstract
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This study focused on the digitalization of Higher Education delivery processes and the effectiveness of state University in Cameroon. The purpose of the study was aimed at investigating the effect of the digitalization of higher education delivery processes on the effectiveness of states Universities. The study was guided by two objectives which are to: investigate the extent to which digitalization of administrative processes affect the effectiveness of State Universities, and to find out to what extent does digitalization of curriculum processes affects the effectiveness of State Universities. The study was equally guided by two hypotheses that stated that digitalization of administrative processes, and digitalization of curriculum processes significantly affects the effectiveness of state Universities in Cameroon. The survey research design using a triangulation approach was adopted for the study. The population constituted of all academic staff and administrators of the 8 states universities in Cameroon. A total of 2718 academic staff in four of the state Universities constituted the accessible population of the study. Sample size constituted of 371 academic staff and 24 administrators. The purposive, convenient and proportionate sampling techniques were adopted for the study. Questionnaire and interview guides are the instruments adopted for the study. The quantitative data were analysed using SPSS version 25 with the aid of descriptive and inferential statistics while the qualitative data were analysed thematically. The findings showed that the digitalization of administrative process (R= 0.553**, P= 0.000, far and digitalization of curriculum processes (R= 0.384**, P= 0.000, far less than 0.05) have a very significant and positive relationship with the effectiveness of State Universities. In conclusion, it was observed that there is a positive link between digitalization of higher education delivery processes and the effectiveness of state Universities in Cameroon. Based on this, it was generally recommended state Universities should digitalize their delivery processes to enhance the effectiveness of states Universities.
Keywords
Digital of Higher Education, Administrative Processes, Curriculum Processes, Effectiveness, State Universities, Digitalization, Digitalization Processes