The Quality of Public Services in Entalsewu Village Government, Buduran District, Sidoarjo Regency: Kualitas Pelayanan Publik di Pemerintah Desa Entalsewu Kecamatan Buduran Kabupaten Sidoarjo

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dc.creatorPrastyo, Vicky
dc.creatorSukmana, Hendra
dc.date2023-02-13
dc.date.accessioned2023-09-16T00:09:33Z
dc.date.available2023-09-16T00:09:33Z
dc.descriptionAbstract. The purpose of the study was to analyze and describe the quality of public services in the Entalsewu Village Government, Buduran District, Sidoarjo Regency. The research method was carried out qualitatively with a case study approach. Collecting data by interview, observation and documentation. Data processing with reduction, data presentation and conclusion drawing. The validity of the data with credibility test through triangulation of sources and techniques. The results showed: (1) the ability of human resources: first, skilled in compiling and storing public service files. Second, have a good knowledge of filing and administering services. Third, have a disciplined attitude to work, friendly and fair in service. (2) the facilities and infrastructure used: computers, handtrees,, waiting rooms. (3) service procedures: starting from the head of the neighborhood unit or residents, continued at the village office and other government offices (4) types of public services, namely the management of police recordsen-US
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dc.identifierhttps://archive.umsida.ac.id/index.php/archive/preprint/view/239
dc.identifier10.21070/ups.239
dc.identifier.urihttps://dspace.umsida.ac.id/handle/123456789/32621
dc.languageeng
dc.publisherUMSIDA Preprints Serveren-US
dc.relationhttps://archive.umsida.ac.id/index.php/archive/article/view/239/1591
dc.relationhttps://archive.umsida.ac.id/index.php/archive/article/view/239/1592
dc.relationhttps://archive.umsida.ac.id/index.php/archive/article/view/239/1516
dc.relationhttps://archive.umsida.ac.id/index.php/archive/article/view/239/1518
dc.relationhttps://archive.umsida.ac.id/index.php/archive/article/view/239/1519
dc.relationhttps://archive.umsida.ac.id/index.php/archive/article/view/239/1521
dc.relationhttps://archive.umsida.ac.id/index.php/archive/article/view/239/1524
dc.relationhttps://archive.umsida.ac.id/index.php/archive/article/view/239/1526
dc.rightsCopyright (c) 2023 UMSIDA Preprints Serveren-US
dc.rightshttps://creativecommons.org/licenses/by/4.0en-US
dc.subjectqualityen-US
dc.subjectPublic Serviceen-US
dc.subjectVillage Governanceen-US
dc.titleThe Quality of Public Services in Entalsewu Village Government, Buduran District, Sidoarjo Regency: Kualitas Pelayanan Publik di Pemerintah Desa Entalsewu Kecamatan Buduran Kabupaten Sidoarjoen-US
dc.typeinfo:eu-repo/semantics/preprint
dc.typeinfo:eu-repo/semantics/publishedVersion
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